This notice describes information handling for ConnecticutAutoInsurance.com, operated by Drivers Insurance Agency, Inc., doing business as ConnecticutAutoInsurance.com. For questions, call (844) 399-1313.
Information you provide
When you request a quote or contact us, you may provide your name, telephone number, email address and household address. A quote request may also include information about household drivers, such as names, dates of birth, license states and numbers, gender and marital status, along with vehicle year, make, model, VIN and coverage preferences. Information requested depends on the form and the insurance inquiry.
The quote process has two steps. Submitting the initial contact step sends your name, phone and email to the agency so the team can follow up, even if you do not finish the detailed household, driver and vehicle step. Please provide another person’s information only when you are authorized to include it in the insurance inquiry.
How information is used
We use information to respond to inquiries, contact you about a quote request, help evaluate available insurance options, service communications, address errors and maintain the operation and security of the website. Insurers may need additional information and may apply their own underwriting procedures before providing or accepting a quote.
A quote request is not an insurance contract and does not itself bind coverage. Please review the terms of use and the insurer’s policy and privacy notices when applying for coverage.
Service providers and insurance partners
Website hosting, form delivery and other service providers may process information needed to perform their services. Quote-request information is delivered to the agency through its form and email systems. Information relevant to a requested insurance comparison or application may be shared with the insurers and service providers involved in handling that request.
Information may also be disclosed where required by law, in response to valid legal process, or as necessary to investigate misuse or protect legal rights. An insurer’s handling of information is governed by its own notices and applicable requirements.
Technical information and cookies
We use Google Analytics to understand website visits and interactions, such as pages viewed and quote-button clicks. Analytics uses cookies and collects browser, device and interaction information. Our tracking is configured to exclude quote-form field values and remove query strings from page addresses sent with page views. Advertising personalization and Google signals are disabled in our website tag. For information about Google Analytics and browser controls, see Google’s explanation of Analytics data and privacy.
Web servers and security systems can receive technical information such as IP addresses, browser and device details, requested pages, and request times. This information helps operate the website, diagnose problems and protect it against abuse.
WordPress and related services may use cookies for functions such as maintaining a signed-in session. Your browser provides controls for cookies and stored website data. Blocking cookies may affect some website features. Links to third-party websites are subject to those sites’ privacy practices.
Communications and your choices
Contact the agency to correct information you supplied, ask about your request, or state a communication preference. We may need to verify your identity before providing or changing information. Some information may need to be retained to service a request, meet recordkeeping obligations, resolve disputes or comply with law.
For general email inquiries, avoid sending Social Security numbers, payment card details, complete driver’s license numbers or sensitive documents. Ask the team how to provide information required for your request. Do not use general email to send urgent claims or assume an emailed request has changed a policy.
Security and retention
No internet service or email system can guarantee absolute security. Information is retained as needed for the purpose for which it was collected, applicable insurance and business recordkeeping requirements, and other lawful purposes. Contact us if you believe information was sent in error or if you have a concern about a quote request.
Children and household drivers
This website is intended for people seeking insurance information and assistance, not for children submitting information independently. An authorized adult may need to provide details about a household teen driver as part of an insurance inquiry.
Questions and changes
For privacy questions, call (844) 399-1313 and identify the Connecticut website and the type of request. This notice may be updated to reflect changes in website functions, services or requirements.